Back to Work after almost 8 months off

Wow. It has been a while since I had to troubleshoot, but it came all back to me. 


Here's the bottom line. Their IT/Network support used to be HBGeeks and there was an issue where the company is in dire straights now so no support or documentation. I get to figure out what is going on and make it better.


It is a SBS2003 as the controller for their dot local domain. A Netgear NAS is on the network with one share called backup. Three folders for servers, virtual, and workstations with folders underneath.


Windows backup is backing up the data and the information store (exchange) to this NAS, overwriting the older backup.


I ran into a bug in installing the check-point client onto a Win7 64 new pc. Awaiting feedback from the important client to help me continue.


Router WAN IP config is not correct in my eyes. I need to see what they ordered as a lot of "funny" port forwarding is going on.


I think I will like it here :-)

Geekness for 6/23/11

Remotely configuring a DSL modem and verifying a SonicWall VPN. This is a replacement modem for one that failed. It is a lot of fun talking a user through the settings on a modem only using a PDF to be my aid.

It looks like the SonicWall is not functioning. I configured the modem to be on the subnet that the SW was on so the POS systems would work. I just have to attack the SW tomorrow to insure that the VPN will be active.

Geekness for 6-20-11

New client. He has 2 old terminal servers, 2003, and wants to make a redundant system. I resized some partitions for him on one and set up a backup to a 500GB external drive on another PC.

What I have been up to.

Since April I ave been unemployed so not much has been going on. I did 2 interviews for Soft-Train Inc. and did not get the instructor job. My resume is still there for a consultant position.


To keep me and the wife fed and housed, I have been doing a lot of work for Western Bagel Baking Corporation, doing remote access Symantec Suite admin, pc troubleshooting over the phone with the client at the keyboard. 


That was fun, none of the drivers came up when he P&P'd (Poisoned & Plowed) he computer. I remoted into his fileserver and then put them in a location where he could grab them with a thumb drive, sneaker-net. This is after I had him open up and look on the MB to get me the manuf and model#. Fun stuff.


I just recently swapped the corporate SonicWall with a newer model and made sure all 8 VPN's to their different retail outlets were active. I had him plug in the new SonicWall right out of the box. I added a second IP on the server to 192.168.168.2 then opened a browser to 192.168.168.168. Once in I was able to set the IP to one on their Van Nuys subnet and get it all set up.

Geekness for 5/15/11

Yet another computer, laptop, for my neighbors. Poisoned and plowed and re-installed XP

Geekness for Cinco de Mayo

Got to transfer files from an XP machine to a WIN 7 machine. All went well except the client could not find the installation disk for his invoicing software. made a backup of the data though fro when they find it.

Geekness for 4-10-11

Installed Symantec Endpoint Protection server for WBBC. Also tweaked the WSUS so the updates would get pushed out of.